FAQ's
Frequently Asked Question
All you need to know about a bespoke holiday to Morocco...
We provide a friendly, personal, and expert service – we know, live and love Morocco!
Marocwonder holidays are all about you; that's why our holidays are 100% tailor-made. Your entire holiday is designed around your requirements – starting with careful planning, our experienced staff will guide you through the entire process to ensure you have an enjoyable holiday in this fascinating country. You are always in good hands, and we are here to help you at any time.
We know our suppliers
All our suppliers are handpicked by our experienced travel consultants to ensure that we know what we are offering and that it meets your needs. Our suppliers work closely with us to ensure you get a great holiday.
All our suppliers, from riad owners, transport, to trekking guides and activities are fully insured.
MarocWonder offers a unique and personalized adventure travel experiences that prioritizes authenticity, safety, and sustainability. With a focus on creating tailor-made itineraries, MarocWonder ensures that every journey is customized to suit individual preferences, providing travellers with access to off-the-beaten-path destinations and immersive cultural encounters. MarocWonder collaborates with expert local guides and trusted suppliers to guarantee high-quality services, eco-friendly practices, and responsible tourism. Additionally, MarocWonder emphasizes traveller safety and comfort by offering premium accommodations, reliable transportation, and top-notch equipment. With 24/7 support and a passion for exploration. MarocWonder ensures unforgettable, worry-free adventures for every traveller.
Finally, a member of MarocWonder staff will always be available during your trip in each location, to make sure everything runs, smoothly so you can relax and enjoy your holiday.
Safety and enjoyment in Morocco
Marocwonder has sent numerous guests to Morocco over the years, and we have never received reports of visitors experiencing safety issues or threatening behaviour during their stay. The vast majority of visitors find Morocco to be a hospitable and a friendly country.
Morocco take the safety and security of tourists very seriously and there is a heavy police presence in all regions.
Fears over fundamentalism in Islam worldwide
Morocco is an Islamic country, and in recent years, the Western press has reported on fundamentalism in Islam in various parts of the world. However, in reality people of all faiths live side by side in Morocco and it is a peaceful and liberal country.
The vast majority of Moroccans are non-denominational Muslims, and the country is not affected by the inter-sect divisions that cause many issues elsewhere.
That said, it is important to acknowledge that no country can provide an absolute guarantee of safety. Unfortunately, unrest can affect any destination, from London and New York to Bali and Peru. Casablanca experienced suicide bomb attacks in May 2003, and Marrakech was affected by a bombing in April 2011.
Take normal precautions and enjoy the wonders of Morocco.
Morocco is a fascinating country to explore, but, as with any foreign destination, visitors should take standard precautions. For example, protect your valuables in crowded areas, and women should avoid walking alone through small alleys late at night. If you have any specific concerns, local staff will be happy to advise you.
While Morocco boasts a wealth of beautiful historic buildings, some may not meet European structural standards, especially those constructed of earth. Inclement weather can further affect their integrity. If you have concerns about the safety of a particular building, please discuss them with local staff.
Riads or Ryads are eighteenth or nineteenth-century family houses, usually found in the medinas of major towns and cities in Morocco such as Marrakech, Essaouira, and Fez.
Now often converted into boutique hotels or maison d'hôtes, they offer visitors to Morocco the chance to stay in authentic and often luxurious Moroccan accommodation hidden away behind unassuming front doors.
Riads are typically 4-10 bedrooms in size and conform to a traditional Moroccan architectural style that sets most of the major rooms of the house around a courtyard. The courtyards often contain a garden or a small swimming or plunge pool, giving guests a cool and private inner area within the property. Most also have rooftop terraces providing views across the surrounding town or countryside.
Riads typically include breakfast in the quoted room rates, and many offer an optional lunch and dinner in informal courtyard dining areas or salons.
The vast majority of the properties in the Marocwonder collection have been refurbished or upgraded to provide modern furnishings and amenities. Owners develop unique styles based on modern, old-world, or traditional themes, delivering a broad diversity of choices.
Dars have a similar structure to riads but are often larger and do not necessarily have a courtyard. The term dar is often used interchangeably with riad. Examples can be found at Dar Mounir in Chefchaouen and Dar Ayniwen in the Marrakech Palmeraie.
Although Morocco’s climate is generally hot and dry, the country boasts a remarkably varied climate—from snow-capped peaks to scorching desert dunes—making it a year-round destination. However, July and August can be extremely hot inland, away from the mountains. Traveling during Ramadan may pose some challenges, as services can be affected when people are fasting, but it’s also a fascinating time to visit and experience the unique cultural atmosphere.
Even in the depths of winter, the midday sun often provides pleasant warmth. That said, there is a significant contrast between day and night temperatures, so it’s worth being prepared for cooler evenings.
The Atlantic coastal region, including Essaouira, enjoys consistently mild temperatures throughout the year, avoiding the summer heat spikes. In contrast, Marrakech, Fez, and Ouarzazate, being inland, experience hotter summers. Taroudant, located in the south, is the warmest spot between October and April. Ouarzazate and the deep desert regions are best visited in spring and autumn to avoid extreme temperatures.
Rainfall in the lowlands is sparse—about a third of the driest areas in the UK. From May to September, rain is almost non-existent in the lowlands, making it a reliable period for dry weather. When it does rain, it’s often a short, heavy downpour that locals celebrate with joy—a stark contrast to the drizzle often experienced in wetter climates.
Morocco boasts one of the best road networks in Africa, with new highways under construction between major centres, as well as high speed trains and trams, significantly improving travel times. However, roads in remote areas, especially in the mountains, can still be surprisingly slow.
Comfortable, air-conditioned coaches connect major cities, but we recommend purchasing tickets in advance to ensure availability.
While taxis can be hailed at relatively modest costs within towns, for longer trips, we suggest using taxis with trusted drivers to ensure a safer and more reliable experience.
Car hire is also an option, but we recommend hiring a driver due to the scarcity of road signs and the unique driving culture.
Railways connect all cities north of Marrakech, including Rabat, Tangier, Meknes, and Fes. Trains are an excellent choice for speed, affordability, and, in the case of first-class travel, comfort.
Most MarocWonder packages include private driver and you will not need to use public transportation.
Moroccan cuisine is widely regarded as delicious, offering a healthy and flavorful diet influenced by Arab, Berber, Jewish, African, and French traditions. With a distinctive blend of fresh produce, spices, herbs, and nuts, Moroccan food reflects the country’s rich culture and diverse homegrown ingredients.
Care should be taken with food hygiene, particularly in hot weather. It’s best to eat at recommended restaurants or choose dishes that are well-cooked, such as those prepared in tagines—the iconic conical clay pots that intensify the flavors of the ingredients. Tagines come in a variety of options, from mildly spiced meat dishes to flavorful vegetarian recipes, often accompanied by fresh salads. In Morocco, meals are prepared with freshly picked and purchased ingredients, ensuring vibrant flavors and quality.
The abundance of locally grown fruits and vegetables—such as dates, oranges, bananas, figs, melons, and avocados—is creatively used alongside local spices, herbs, and oils like argan oil, which offers a distinctive nutty-orange flavor. Moroccan flatbread, with its sourdough-enhanced taste, is a perfect accompaniment to many dishes.
Popular drinks include refreshing mint tea and fresh orange juice. Bottled water is widely available and safe to drink. While tap water in cities and towns is chlorinated and generally safe, it’s advisable to stick to bottled water throughout Morocco.
Marocwonder encourages responsible tourism. As Morocco is an Islamic country, we recommend a modest dress code when walking the streets: both men and women should cover their legs, chest, and arms. In major cities, however, wearing long shorts and T-shirts is generally acceptable. Women are not required to wear headscarves except when entering a mosque, in which case your guide will provide guidance.
While some tourists may choose less respectful attire, it's important to remember that not all local Moroccans are comfortable with revealing clothing.
Although the dress code has relaxed over time, it’s still important to respect local customs and avoid causing offense. It’s perfectly fine to wear shorts or swimwear in specific locations, such as in your riad, by pools, or near the beach.
For the best experience, staff members will be happy to inform you of the appropriate dress code at each venue.
While days can be quite warm between late October and April, temperatures often drop significantly at night, especially in the mountains.
Most locally produced goods in Morocco offer remarkable value, while imported items tend to be relatively expensive. The souks (markets) are full of tempting crafts, and these are often good value if you engage in some friendly bargaining.
Typical Moroccan products include handcrafted leather goods, particularly leather sandals, carpets, and various foodstuffs such as argan oil, dates, walnuts, almonds, and spices (though some spices are imported in bulk).
Bargaining in the souk is meant to be an enjoyable part of the cultural experience. It should never be stressful or about squeezing every last Dirham from the asking price. Instead, it’s a cordial process where both you and the vendor find a price that’s fair. Be sure to allow enough time to step away from negotiations if needed, but once a price is agreed upon after reasonable haggling, it is considered rude to walk away without finalizing the deal.
We offer both Self-Drive and Escorted Tours (Car Hire, Taxi, and 4x4 Hire). To make the most of your trip, we recommend having a driver, but self-drive car hire is available for experienced drivers only.
Self-drive is a great option for the more adventurous, as driving in Morocco requires some skill. The roads, especially around cities and major towns, have unique traffic rules, and road conditions can vary greatly—particularly in the mountains. Additionally, road signs are sparse, making navigation challenging in some areas. Fines are issued very readily by police on the roads in the event of the slightest infraction. There is heavy police presence between cities and towns so care must be taken to adhere to the relevant speed limits and traffic laws.
Moroccan law prohibits smoking in most public buildings. However, at your accommodation, there is usually a designated area (such as a rooftop terrace) where smoking is permitted.
Although Muslims are prohibited from drinking alcohol, Morocco is considered a moderate Islamic country. You are generally free to drink in moderation, either privately or in places where alcohol is served.
In the medinas, alcohol cannot be purchased in shops, but many riads and hotels do offer it. Some restaurants serve alcoholic drinks, and a few bars exist in cities and towns.
Outside the medinas, alcohol can be found in certain shops and supermarkets, as well as in larger tourist hotels.
Moroccan wines are often of excellent quality, and a selection of pleasant local lagers, along with some imported beers and wines, are available.
Most accommodations are happy for you to bring your own alcohol if they do not serve it.
In line with our responsible tourism policies, we kindly ask that you refrain from drinking alcohol in public places where it is not permitted. You may wish to purchase duty-free spirits on your way into the country to enjoy in your accommodation.
Although the Euro, US Dollar, and, to a lesser extent, Sterling are accepted in certain tourist areas, the Moroccan currency (Moroccan Dirham) is required for everyday transactions.
Dirhams are usually purchased within Morocco and can be obtained at bureau de change in airports, major banks, hotels, or from ATMs, which are widely available in major towns and cities. Most UK credit and debit cards are accepted at ATMs. Some bureau de change outside Morocco may also offer Dirhams, but they typically offer poorer exchange rates.
Using a debit card at an ATM is often the easiest and most cost-effective method. However, in rural areas and smaller towns, cash points are rare, and cards are frequently not accepted. Be sure to inform your bank before traveling if you intend to use your card, to avoid any anti-fraud measures that might block your transactions.
The Moroccan Dirham exchange rate is set by the Central Bank of Morocco. While Euros and Pounds Sterling are accepted by some larger traders, traveller's cheques are useful only in emergencies. However, they can be time-consuming to cash and are generally not recommended. When exchanging Dirhams back to your home currency, a currency exchange slip is required.
Do I need a visa to enter Morocco?
To determine whether you need a visa to enter Morocco, please contact the relevant embassy for further details. Visa applications must be made directly through the Moroccan Embassy.
All travellers are required to have a return ticket and a passport with a minimum of 3 months’ validity beyond the duration of their stay.
A valid passport is the only accepted form of identification for entry into Morocco.
Visas are not required for the following nationals for stays of up to three months:
- British
- European Union (EU) nationals
- Australian
- Canadian
- USA
- Japanese
For nationals of other countries, please check with the Moroccan Embassy.
Customers who require a visa can only apply once we have secured your flight booking and accommodation reservations.
Morocco is a hospitable country, only around 3.5 hours' flight from the UK.
It boasts a wide range of landscapes, from the Saharan desert across the Atlas Mountains to the Atlantic coast, with stunning towns and cities.
The weather is generally temperate, making it an ideal holiday destination year-round. However, in mid-winter and mid-summer, it’s important to choose your destination carefully.
Morocco offers a culture vastly different from Europe, blending Arab, Berber, Jewish and Islamic influences into a warm and welcoming environment. However, with a strong French and Spanish influence due to it's colonial past and proximity to Europe.
There are plenty of reasonably priced internet cafes in all the cities and large towns in Morocco. The staff at your accommodation will be able to direct you to the nearest cybercafe, and many riads offer either Wifi (so you can use your own laptop or smartphone) or a computer available to guests.
Keyboards in Morocco use the French layout, which is not QWERTY and can be slow to use. If you touch type, you can change the keyboard setting to English, but please remember to change it back for local users.
Morocco generally offers good mobile coverage and has roaming agreements with UK mobile phone companies, although roaming charges can be relatively high. The cheapest way to phone home using a mobile is to buy a SIM card, which is remarkably cheap and practical to use. Just be sure to email the number to anyone at home who may wish to contact you, or use Skype or another similar internet-based system where Wifi is available.
You may be surprised by the coverage you can get in many parts of the High Atlas, compared to the lack of coverage in many parts of the UK.
MarocWonder comply at all times with the financial capital requirements and our credit card merchant account provider.
Please ask us to confirm what protection may apply to your booking. Please see our booking conditions for more information.
Yes - If you pay by credit card
If you pay by credit card for your holiday (spending between £100 and £30,000) your payments are covered under Section 75 of the Consumer Credit Act. This means that if the services you buy are not delivered, you can claim your money back from your credit card company. This does not apply to most debit card payments.
Yes - If you have holiday cancellation insurance
Our Terms and Conditions require you to have holiday insurance, and we strongly recommend cancellation insurance, which will protect you against instances outside of your or our control e.g. flight cancellations.
Marocwonder requires all customers to have insurance cover.
Accidents, medical emergencies, or other problems can occur on holiday in any country, and the resulting costs can be significant. Travel insurance is there for your peace of mind in case something goes wrong, and it should cover any activities that you are planning to participate in.
Odd though it may seem, policies for Europe are normally adequate, as they include Morocco.
There are no compulsory vaccinations for travelers to Morocco, though you should check with your local health centre to ensure that your jabs are up to date or visit NHS travel advice (polio, tetanus, typhoid, and hepatitis A are advised).
There are large modern hospitals in the major cities, e.g. Agadir and Marrakech, small hospitals in towns like Taroudant and Essaouira, and plenty of pharmacies.
Malaria exists but only in rural areas of Chefchaouen Province, where there is a very limited risk; here insect protection measures should be taken.
Food at most restaurants is generally safe to eat, but stomach upsets do occur – in particular, it is important that you ensure seafood is fresh. Although mains water is considered safe to drink, travelers may choose to drink bottled water only, which is available throughout the country. Incidence of travelers' diarrhoea is lowest in winter, but rises in the summer months.
The sun can be deceptively strong in Morocco, and travellers are advised to be aware of the risks, to wear suitable sun cream and clothing.